BEWARE!! These 5 star reviews are lies on top of lies. To begin with if you contact Mayflower Transit, they contract out your move to shady movers like Proline Movers. These are criminal organizations. Proline Movers company charged us nearly $6,000 to move our household from Fort Worth, TX to Fort Wayne, IN. They doubled the price on the day they came and picked up our items, but then we were in a bind. It took them 10 hours to load the moving truck. The “supervisor”, Lloyd Smith (which happens to be the name of the owner, what a surprise) did nothing but sit on his rear and add up why our bill was going to be twice as much as originally quoted. That was July 2nd. We wrote them a check and they cashed it the next day. Originally we told by Lloyd and Mary our move would take between 3-14 business days.
I tried to call to check in with them on day 14, left a voicemail, and received an email the phones were broken, and they envoked a clause that would allow them up to 30 business days for delivery, and if we didn’t like their service we could pick our stuff up or arrange for someone else to pick it up. During the course of our wait, about 19 days in, I tried to contact someone at Proline to try to get some idea when our household would be here? where we are in line? are they having trouble finding a driver? Even though they advertise having their own trucks and drivers. No response to calls and no response to emails. August 1st I received an email stating PROLINE MOVERS COMPANY HAS CLOSED, the second email stated, THE COMPANY HAS CLOSED DOWN, from the billing department (email@example.com) We could come pick up our stuff up except they didn’t bother to tell us where and when we could pick up our items. So we called Mayflower who put us in touch with MOVE RESCUE (800-832-1773). MOVE RESCUE began trying to help us get our belongings. So Proline Aka 24 Hour Movers (they have two different company names run by all the same criminal players) sent us an email to pick a date and time we could come pick up our items, but no address. I was able to get a hold of Lloyd the night before we were to leave. Our furniture and boxes were sitting on a 24 Hour Movers trailer, who’s DOT license is currently revoked, in the 110 degree heat, not an environment controlled warehouse, along with two other loads of people’s belongings, shipments #2 and #3, we were number #1. They opened the side door, we were able to get our stuff. Shipment #3 items fell over into the hole of were our stuff had been, just crashed over like an avalanche. Some of our stuff was not in good shape, like broke off the top of our queen size headboard, and the whole big piece is missing, kitchen chair crushed, small chess table destroyed beyond repair, etc. Just so everyone knows, do not use these people. I have filed a complaint and spoken to the Attorney General’s office in Texas, Move Rescue Attorney, DOT, TXDMV, the BBB, FMSCA, an attorney from Texas and an attorney from Indiana, because we are expecting a FULL REFUND FOR OUR MOVE CONTRACT NOT COMPLETED, THE PLANE TICKETS FOR COMING BACK TO TEXAS, RENTAL OF A 26 FOOTER UHAUL, HOTEL, FOOD, GAS AND BED RENTAL. And I am just getting started. I have given these agencies all the names or known aliases, Llyod Smith, Jacob Gold and Mary Combs.
I had to let people know what this so called company is about so that someone else doesn’t become a victim of these crooks! If you have been a victim of this “business” contact the DOT (DOT Fraud Hotline: 888-368-7238) They control all interstate moving companies. They will advise you on who to contact so you can service a law suit against Proline Aka 24 Hour Movers. Our processor is IN-AFFORDABLE PROCESS SERVICE, INC.
1164 BISHOP STREET, SUITE 124 #2
INDIANAPOLIS IN, 46236
A Process Agent is a person or company that you can serve legal papers to against the company you are suing. You have up to one year after your dealings with them to sue. Good luck to us all and God bless!