About Us

PeaPack Moving and Storage is a national, long-distance moving firm designed by owners with a combined experience of over 40 years of industry knowledge. We strive to rise above the moving standard, and our expertise and quality of service are truly second to none. PeaPack Moving and Storage has a strict mission statement: “Move every family as if moving our own.” We at PeaPack Moving and Storage pride ourselves in giving potential customers a large variety of different options so that they can make the best informed decision for their family. Call us today, and let’s go over your specific needs!

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  1. PeaPack Moving Deceptive Business Practice
    By CharlieWard - August 28, 2019

    I am 70 years old and retired and I tried to help my Son move from Las Vegas, NV to Beaverton, OR because he got a job there and could not afford to move himself. I contacted Greg at Peapack and he helped figure the cubic ft. of the move. My Son had a one bedroom apt. with no appliances, mostly boxes of personal items. Greg originally quoted me a price of $1800. I then heard from him later and the price changed to $2169, he suggested that we should add another 20 boxes of personal items. He then asked me to digitally sign the online contract and pay him a deposit of $785. Everything was fine, I thought, until the evening before the move was scheduled and I received a call from Chloe, an employee of Peapack. Chloe said that she needed to increase the cubic ft. of the move and I needed to increase the deposit. She said that the new total cost of the move would be $4800. I told her that we could not afford that amount and to just cancel the move. She said that I had not cancelled the move within the 36 hr. window. I told her that the price had only changed 14 hrs, before the move. I tried to contact Chloe and Greg for 2 days and finally Greg answered. He told me that I would not get my deposit back and he was sorry but legally there was nothing I could do. I just want my $785 back.

    By jrdoom - August 7, 2019

    Since I posted the review below about our awful move from Ann Arbor to Denver, PeaPack has been hounding me to get me to take down my review. I refused. They never contacted me to resolve the situation in the month after the move. They only contacted me after I posted the review, so clearly this company is all about the optics and $$$. The owner Jim Piper said on another review site that he offered me a 100% refund, which is untrue. He offered a refund of my deposit, which was around $1100 and not near the full cost of the $4300 move at all. He also made my receipt of the deposit conditional on me lying on my review. I refuse to lie, so I have not received our deposit back, and Jim says we are at a stand still. He tried to guilt me into changing my review because he has a “God given mission to bring Christian values into the moving industry.” You know what’s not Christian? Bribing your customers to lie. That’s probably the reason they have so many good reviews on here. AVOID PEAPACK. THEY ARE DISHONEST AND WILL HANG YOU OUT TO DRY AT THEIR EARLIEST CONVENIENCE.

    By jdoom - August 3, 2019

    Dear reader, Congrats on your upcoming move! Whatever you do, do NOT choose PeaPack to move you. Don’t let the other reviews fool you. They may broker your move to a crappy mover. I wouldn’t wish PeaPack on my worst enemy.

    TLDR: PeaPack lied to us about helping a veteran and charged us $1600 over original quote, ended up brokering our move to the terrible Boost Van Lines who arrived 2 days late for pickup and delivered over a week late, movers downed a power line with their truck, broke out our front window and tried to hide it from us, ended up having our friends move half of our stuff into the truck because they were so slow and we needed to move the next morning, forced us to accept delivery on July 4 or pay $500 to put our stuff into storage and redeliver

    We were originally told that we were going to get a big discount on our move from Ann Arbor to Denver because they had a moving truck going empty from Detroit to Denver where they were going to help move a veteran, so we would be helping out a veteran by lowering both of our costs (read: the first lie…truck that eventually picked us up came from Indiana). PeaPack had great reviews online so I was excited, not realizing that they weren’t actually going to do the move, but instead were going to broker it with Boost Van Lines (go read their reviews for some horror stories). PeaPack said it was going to be ~$2700 to move our 2BR apartment (lie #2). When I was giving inventory, I told them how many boxes I expected based on the quotes of other movers but they said that was way too many so they adjusted it way down. They also downsized all our couches and bed even though I gave the dimensions of them all, which I couldn’t tell from the inventory list they sent me, so that also made the price seem lower. 2 days before the first scheduled pickup, I gave the final inventory and much to my surprise, they were now making me pay about $1900 more!! I did accidentally leave off our full bed, but that alone was certainly not worth the extra $1900. I cried on the phone so she reduced it to $1600 (I know, what a BARGAIN.) They said they’d be there on Thursday morning to pick up (lie #3). They didn’t show and they called and said it would be between 11-2 on Friday (lie #4), which was not ideal since we were driving to CO on Saturday morning and had cleaners coming Friday morning. Well, they didn’t come Friday afternoon and eventually came at 6:45pm, which interfered with our plans to see our friends on our last evening. Instead of apologizing, when I expressed my frustration to customer service at PeaPack, they said, “I’m sorry you feel that way.” Yes, reader, I KNOW. My disappointment did land me a $30 discount. SO GENEROUS. TICKLED PINK, I WAS.

    So our friends brought pizza onto our deck, and they got a front-row seat for the unrelenting sh*tshow that was our movers. First, only 1 guy showed up and his moving buddy didn’t show up until close to 8pm. From our deck, we watched them back into a pole with the van and down a power line across the busiest street in town. We had to call 911 to get the line off the street (the movers never mentioned the power line to us so they probably thought they got away with it). Then we hear a crash, and they made a huge crack in the front window with the liquor cabinet. I asked if everything was OK and they said yes (lie #5) and tried to hide the window. They saw me taking a picture of it and said, “Yes, the window broke.” No apology. About 20 minutes later we hear another crash. I see they have now broken out the entire window with a pair of skis. I asked them to be careful and the head guy says, “It’s just a window.” Yes, reader, I know. Surprisingly, no movers were harmed (by me or their own recklessness) during process of this move.

    In addition, we were frustrated because the movers were excruciatingly slow. 2 college students and I had loaded our things, driven across town, and unloaded our things into our apartment in 3 hours when we moved apartments in Ann Arbor a couple of years before with the same amount of stuff. Well, it was around 11:15pm (4.5 hours after they arrived) and they were only halfway loaded (!), and they said they were going to leave (!!) and come back at 9am. I WASN’T BORN YESTERDAY, SON. WE KNOW YOU WEREN’T GONNA SHOW TIL NOON AT THE EARLIEST (online reviews of the company confirmed this suspicion). We were driving out of town at 8am the next morning, so I calmly said, “No, you are not.” Our dear, sweet, strong friends stepped up in our moment of need and helped us to load the rest of the truck. What a nightmare. Dear reader, we loaded the second half of the stuff in 10 minutes. You can’t make this stuff up.

    That was Friday night. We were told to expect our stuff in Denver on Monday or Tuesday. Well, every time we called to check in, Boost kept saying to call in a few days. They never told us where our stuff actually was. They also said that they had 30 days to deliver it!!! (Of course, this is the contract they force you to sign when they arrive on your doorstep and have no choice). Why tell us Monday or Tuesday if you never intended to get our stuff there then?! PeaPack was no help here. Neither PeaPack nor Boost accepted responsibility. A WEEK passes. They say they can deliver on July 3. I say that’s great, because they cannot deliver on July 4 since we will be out of state. On July 3, guess when they tell us they can deliver?! July F’ING 4th, that’s when! 13 days after pick-up — 10 days after they told us! When we told them we would not be there, they said that if we couldn’t get someone there, they would charge us an extra $500 and put our stuff into storage. A saintly friend helped us out (thanks, Mike!). Mike told us that the movers unloaded everything quickly and were friendly and respectful (these were obviously different movers than the ones who moved us in — the drop-off was the first positive thing that happened!), and we didn’t have any big things broken. We’re still waiting on how payment for the window goes. Reader, do yourself a favor and do not book PeaPack. They may contract with a good mover, but you may get a mover like Boost, and then you’re royally screwed. Save yourself the gray hairs, $4300 to only load half your truck, and an extra 10 days on an air mattress. For the love of God, contact a different moving company!!!

  4. Very Happy with the services
    By Ashton - April 30, 2019

    They did an amazing job. Just retired, and my work has always relocated me. Sometimes i had a good experience, and sometimes i didnt. PeaPack did a better job than any other mover i had in the past. John spent an entire week and probably 25 phone conversations making sure we went over every single detail and that he had logged every item I had. He was very thorough, which ended up making the move very smooth. Jesse and Paul did a very good job packing up all my stuff. I decided to pay for the full packing services, and im glad i did. Very very happy customer, so much so i just hired them to move my daughter back home from graduating college. Thank you peapack!

  5. Move from Florida to California
    By Byrneseconds - April 8, 2019

    PeaPack was very thorough with my move. My family and I were in a jam, we had hired movers prior and they never showed up. They did an excellent job gathering my furniture and it arrived safely in California.

    Thanks PeaPack!

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