I hired them for my move from NY to FL. Should be simple right? Straight down 95? Nope.
Howard in “dispatch” guaranteed me that they’ll arrive on time, didn’t happen.
Howard said that my price will only change if I changed my order, which is understandable. I expected the price to change because I decided NOT to take my living room set. Well, when the truck finally arrived 3 days LATE, the movers said the price went UP?!?! I have 1,000lbs less furniture and the price went up?!?
I called High Priority and asked why this was happening and they explained that the company they hired to move me (bc they’re a broker, not a real moving company) has their own prices and High Priority only gives estimates. So I have to pay more money to move less furniture. I feel scammed and Howard said there’s nothing he can do, despite being the “Dispatch Manager”. WTF does that even mean “dispatch manager”?? You don’t dispatch anything bc you have no trucks. What are you managing? You can’t even give a real estimate to move me.
Oh and most of my stuff arrived broken and their insurance is crap too. They’ll cover something like 25 cents per pound of damaged furniture