We have requested Franlin Vanlines to move my stuff from Plymouth, MN 55446 to San Ramon, CA 94582.
Victor the sales guy had at least 15 calls with me before he gained my trust and we agreed on a price of 7800 dollars for the move, this included a full service move, he promised me repeatedly that my stuff would be delivered in San Ramon, CA by 7th tr 8th of July, 2017stuff was picked up on 26th June 2017.
After they picked my stuff, they put all my stuff in a storage in Minneapolis, they do not have their own trucks (which is a big problem) they were calling all kinds of folks and trying to get the lowest price, they did not deliver my stuff until Aug 12th, I called DOT , BBB, moverescue.org and called them 100’s of times, they were not professional at all, John is the delivery guy he would not pick the phone, they started capturing my phone number and send it to voice mail directly. Victor the sales guy would not pick my call at all during this whole time.
BBB lady told me that they had 30+ such complaints against them in the year and in the month of July itself they had more than 5 complaints
All in all it is a nightmare experience.
Do not use these guys for your move, very pathetic guys.