They were on time. They didn’t try to overcharge me. My booking guide was upfront and honest. They did take more time than what I thought they would loading but I guess that’s ok as long as they didn’t break anything, and they did not so that’s a plus. The company showed up about 3 hours after the window on the 26th. Again not bad considering the move was over 1700 miles. Over all I gave 5 stars.