I met with the movers at my storage unit, they loaded the truck completely then came to my car and handed me a form to sign – the form indicated that the price I agreed to of $4800 door to door was being changed to over $12,000!!!
I told them absolutely not, and spent close to 2 hours arguing with them, and dispatch on the phone.
I finally told them to unload the truck and put everything back in my storage unit.
At this point they agreed to only charge $700.00 more because I had an extra sofa and chair at my nearby house I needed them to get. I agreed.
We got to my house they loaded the sofa and chair, and then tried to say that the extra $700. Wasn’t enough, they wanted $2150 more. I refused and again told them to meet me back and the storage unit and unload everything. After another hour I told them I was calling the police. They finally got in their truck and just drove off.
The delivery was supposed to occur within 7 days, after 2 weeks I called (Which was a challenge in itself because the number they gave me went to voice mail and never got answered) and they indicated that my furniture was still sitting in California, they promised it would leave by the end of the week.
I called a week later – same story, at this point I got my attorney involved.
After over a month they said my furniture was finally leaving California. All total it took nearly 5 weeks for the delivery that was promised within 7 days. They said it wasn’t their fault that no one wanted to drive to MT!!
When they arrived at my ranch in Montana they refused to drive down a road that heavy equipment and huge trucks drive down every day – so my men had to hook up 2 trailers and drive 5 miles to the end of the road load the furniture and drive it to our location.
There were 2 broken pieces of furniture – we are going through everything today to confirm we have everything that is ours.
These people are con artists and Bullies!